Jeffrey Ryan, “LOW-CODE AI-DRIVEN AUTOMATION FOR ENHANCING OPERATIONAL EFFICIENCY IN SMES”, IJITEE, vol. 11, no. 3, pp. 1–7, Nov. 2022, Accessed: Oct. 26, 2025. [Online]. Available: https://ijitee.com/index.php/home/article/view/IJITEE_11_03_001